Nissan strengthened its service network for its customers in India by entering into a partnership with MyTVS, a brand owned by TVS Automobile Solutions (TVS ASPL). Under the partnership, the company will soon have eight Nissan Authorised Service Points (NASP) in Tamil Nadu, in addition to its own dealer network of 23 outlets, to improve customer access to car service. Datsun began sales of its third model in India, the redi-GO, in early June so the option of having greater access to car servicing adds to the appeal of buying a Datsun vehicle for prospective customers.
NASP will offer customer convenience in terms of service and repair. The services offered will include genuine parts availability and consumable service parts replacement (such as oil filters and brake pads). Both the companies are moving forward with plans for further expansion of NASPs to cover other locations across the country.
Speaking on the occasion, Guillaume Sicard, President of Nissan India Operations, said that increased options and more convenient access to car servicing makes their customers happier. They are always striving to enhance the pleasure of owning a Nissan or Datsun car in India. The partnership shows the company’s unwavering commitment to improving convenience and satisfaction for their customers.
Srinivas Raghavan, Executive Director, MyTVS said, “We’re delighted to be associated with global brands like Nissan and Datsun. This is an important tie-up for us which helps expand our presence and enjoy various synergies that are generated between our companies that add value for our customers.