Maruti Suzuki is widely recognised as having great after-sales service. This is one of the most vital factors that has helped determine the sales success for the Indian carmaker. In an attempt to up the ante, Maruti Suzuki has launched a new smartphone app to cater to its customers’ needs. The new mobile app goes by the name Maruti Care and can be downloaded on any smartphone running android/iOS/Windows OS.
Home page of the app as displayed on an android device.
Maruti Care is a multipurpose app and can store the customer’s service record details, find the closest Maruti workshop (via Google Maps) and calculate service costs borne by the car owner. Using this app, the customer can book an appointment for servicing, track the per year expenses incurred for their car’s maintenance and one can also provide feedback on your previous service experience.
Now you can book an appointment for servicing wherever you are.
The Maruti Care app goes one step further for your convenience and throws in some nifty extra features. These include a weather feature, personal driving and vehicle maintenance tips, upcoming/due service reminder, a GPS trip meter, plus a handy vehicle finder feature in case you forgot the exact location of your parked Maruti. This ‘finder’ function uses your phone’s GPS system.
Maruti Care can retrieve traffic info and weather details.
Maruti Care comes with ‘My Maruti’ feature with various sub menus. One of these is ‘My Details’ and allows the owner to retrieve personal information that’s registered with the company. ‘My Vehicles’ allows you to get the car’s information and ‘My Documents’ allows the owner to save personal and vehicle-specific documents such as PAN Card, Driving License, RC Book etc. There’s also a notification feature that will remind you about your document renewal, service appointment date & time etc.
Locate your nearest Maruti Suzuki dealer with this app.
Registering isn’t a difficult process and only requires you to enter your car’s VIN number. Also, if you make any mistake in entering the requisite information, you just have to visit a Maruti Suzuki office. There you can make any corrections and update your details/information. All that understood, should you download this app on your smartphone? Of course, if you own a Maruti Suzuki car, you should. This application promises to make your ownership experience better. The added convenience it offers for the Maruti Suzuki customer makes the above question a no-brainer. Let us know what you think about the Maruti Care app in the comments area below.