Royal Enfield has come out with an official statement regarding the alleged recall of the adventure tourer, the Himalayan. The two-wheeler maker calls this activity as a “proactive free service update” to address certain “non-critical technical issues”. The service update was commenced after receiving feedback from some of its customers.
Here is what Royal Enfield said in its official release: “The Himalayan is Royal Enfield’s ground-up motorcycle, purpose-built for adventure and touring. Since its launch in February 2016, the Himalayan has been very well received by our customers. As a company that wants to ensure that its customers are well looked after, we are currently organizing a proactive free service update for our Himalayan customers to address certain non-critical technical issues. This will enhance their riding experience to the Himalayas this season.”
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This service update will address issues such as engine noise, hard gear shift, stand gap and change of sari guard. The two-wheeler maker, however, did not reveal the number of units affected by this service update.
Speaking to Press Trust of India, Siddhartha Lal Managing Director and Chief Executive of Eicher Motors Ltd said, “We have feedbacks from some customers about high engine noise. Although it doesn’t affect performance we have found a solution to it. Usually we rectify such issue in first servicing but we are asking customers to bring their bikes earlier to get it resolved. I want to clarify this is not a recall. Recalls are actually meant for safety related and other large issues. In fact this (exercise by Royal Enfield) is commonly referred to as proactive service update.”
Also Read: Royal Enfield Himalayan Launch: Official release and complete image gallery
Royal Enfield launched its much awaited adventure tourer, the Himalayan, at attractive price tag of INR 155,545 (Ex-showroom) in Maharashtra and Rs. 178,872 (on-road) in Mumbai. This purpose-built motorcycle for adventure and touring gets an all new 411cc single-cylinder air-cooled SOHC engine that delivers a maximum power of 24.5 bhp @ 6500 rpm and peak torque of 32 Nm @4000-4500 rpm. The engine is claimed to be a low maintenance unit and can go 10,000 kilometers between oil changes. Royal Enfield Himalayan is available in two signature colour options—Granite and Snow.
Check out the Royal Enfield Himalayan through the detailed gallery below. Do let us know your views about the motorcycle through the comments section
With inputs from PTI
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