MyTVS recently announced its entry into West Bengal market by inaugurating its first joint venture based multi-brand car service outlet in Kolkata. MyTVS already owns 30 own outlets across four States of South India and is aiming to increase them to 100 by 2015 across India. MyTVS plans to have a total of 4 outlets in the State of West Bengal by the end of this fiscal year. To commemorate the occasion, the company has announced a special promotional package to customers, which will include free water wash, electrical and A/C check-up, break adjustment, free service on engine oil, brake oil, coolant check & all door lubrication.
Inaugurating the new facility, Mr. R. Srivatchan, President, TVS Automobile Solutions Ltd., said, “We are happy to have our base expanded in the Eastern market through this outlet. MyTVS, over the years, has evolved itself to become an integrated car service solution provider to customers under one brand. Through our tie-ups with OEMs and vendors, we aim to provide valuable service solutions to our customers beyond quality car servicing. The 24×7 emergency road side assistance is one such service that we provide to Customers across India.We don’t want to be just a multi-brand car service provider in the aftermarket. The idea is to give the car Customers a complete value for money services through one single window. Some of the services that we would provide include, Car diagnostics, Telematics based tracking and immobilizer, Insurance Claims management services, etc. All these services would enable us to provide varied services to upmarket Customers who look beyond car servicing.”
Speaking on the occasion, Mr. Ashish Rajgrahia, Director, TVS Rajgarhia Automobile Solutions, said, “We are thrilled to associate with a brand like MyTVS. We would like to set a new benchmark in the car servicing business, by providing hassle free experience to car owners. The Taratala outlet is already the biggest outlet in the entire Eastern India. To top that, we have recruited highly skilled and well-trained technicians and have installed best-in class equipment to ensure that we provide the best services to our customers at affordable rates.”
The new service outlet at Kolkata is located at an approximate 17,000sq.ft. of covered area at A1-48, new Paharpur Road, opposite nature park, Kolkata. The outlet will have 24 bays to service cars the state-of-the-art facility will also have 3D Wheel Alignment, Wheel Balancing, Engine Scanner, Dust Free Paint Booth, Water wash ramp, Nitrogen inflator, AC gas re-charger etc.