Maruti Suzuki has issued a recall for the world’s best selling car, their Alto hatchback. Apparently, they noticed a problem with the ‘Right hand door latch assembly’ during internal quality tests, where there is no concern if the right hand side door (front and rear) is completely latched. However, if the door is half-latched, then it may open if pressure is applied from inside. Although it is a rare condition, but in view of customer safety, Maruti is undertaking replacement of the door latch assembly, proactively.
The recall has been issued for 33,098 cars, comprising 19,780 units of Alto 800 and 13,318 units of Alto K10 manufactured between 8th December 2014 and 18th February 2015. Maruti Suzuki dealers will contact owners of all the affected vehicles, wherein the dealer workshop technicians will inspect the condition and carry out the necessary replacement, free of cost.
For proactive customers of the Maruti Suzuki Alto 800 and Alto K10, who purchased their cars on or after 8th December 2014 in the domestic market can check the Company’s website www.marutisuzuki.com to ascertain if their particular vehicle is among the above mentioned vehicles. The customer is requested to fill in the chassis number (MA3 followed by 14 digit alpha-numeric number) on the computer screen. The chassis number is embossed on the vehicle ID plate and is also in the vehicle invoice / registration documents.
Customers may also contact the nearest Maruti Suzuki dealer workshop to ascertain if their vehicle is among the above vehicles.