Hyundai Motor India Ltd has announced the ‘Special Service Support Package’ for Hyundai vehicle owners affected by floods in Mumbai and Vapi. Hyundai has deployed special Service Operation Squad and 30 emergency road service vehicles to enable relief services.
A complimentary Road Side Assistance has been put on action to assist with towing operations in the city with a toll free number (18001024645/0124-4343937) for towing the vehicles. Around 350 technicians are working in various Service points to bring vehicles back on roads. These customers will be offered special discount of 50% on their liability post insurance support, 50% Support for Antirust treatment Services and Free of cost engine oil replacement, Additionally, a special Car Check-up camp will be organized after two months to review the vehicle’s health.
As a proactive measure, many precautionary advisories through Social Media posts, SMS and emails were sent to customers before and after the floods.
- Further, Hyundai’s spare parts supplier MOBIS is prioritizing order of all spare parts for Mumbai and Vapi workshops to support the flood affected vehicles and off the shelf arrangements are also being made for parts supply across the counter as per need.
- Special Support from Hyundai to Flood Affected Customers:
- Complimentary Roadside Assistance (RSA ) for towing
- Free Engine Oil Replacement
- Hyundai Assurance Insurance Company Onsite support
- 50% Support for Anti rust treatment Services for all flood affected Vehicles
- 50% on Customer liability post insurance support
- Attractive Exchange schemes for total loss cases
On the Service Relief Efforts, Mr Y K Koo, MD & CEO – Hyundai Motor India said, “Hyundai is a Caring and Customer Centric Brand. As the city of Mumbai and Vapi brave the harsh rains, we extend our whole hearted support to our customers with slew of Service initiatives. With the vision of being lifetime partners we will continue to extend support to our Customers.”