Tata Motors inaugurated BusZone, the company’s first exclusive bus range dealership, in Arumbakkam, Chennai. BusZone is an air-conditioned facility, strategically located in the city center, with a dedicated bus display area, staffed by professional sales and service teams, with a customer lounge, conference rooms, including Wi-Fi connectivity. The showroom is located in Arumbakkam and is spread over 572 sq. m, with a built up area of 279 sq. m. and a heavy vehicle display of 111 sq. m.
Located off the Chennai – Bangalore Highway, housing 12 bays and new-generation tools and equipment, the facility will enable faster service turnaround of Tata Motors buses. The facility also has overnight driver and technician rest rooms, environment friendly Effluent Treatment Plant (ETP), Electronic and Bio-metric attendance systems and a service parking area, making it truly world-class.
BusZone will soon also provide comprehensive Sales, Service and Spares support to Tata Motors bus customers in Thiruvallur, Kanchipuram, Vellore, Tiruvannamalai, Villupuram, Cuddalore areas, with suitable facilities in each of these cities.
The new bus showroom in Chennai, also offers customers with a host of value-added services, like bus financing, Tata Alert – a highway assistance program and loyalty programs like Tata Delight and Tata Emperor, including full service contracts for an enhanced service experience, all through trained personnel.
The workshop is strategically located off the Chennai – Bangalore highway and has a site size on 2990 sq. m. (built up area – 1505 sq. m), providing services like on-site support through fully built mobile workshops providing 24X7 customer support for higher uptime of Tata Motors buses. The workshop has a bus washing facility, a first among any Tata Motors CV dealers. The workshop is also equipped with a full range wheel alignment unit, an A/C Gas recharge unit, equipped to handle minor body repairs through FRP (Fiber Reinforced Plastic kits) and express bays to handle quick repairs. The dealership also provides services like Tata Motors Prolife, for reconditioned aggregates in exchange of old aggregates, for quick turnaround time of buses. With over 92 sq. m. of spare parts storage, the facility also has a service reception, customer lounge, workers rest room, driver’s rest room, a utility room and conference rooms.
Tata Motors has also developed Electric Hybrid buses and Articulated buses to meet the future transport needs for the ‘Envisaged Smart Cities’. With dedicated bus dealerships like BusZone, Tata Motors is adding yet another exciting new dimension to one of the largest bus markets in the world.