Honda Motorcycle & Scooter India Pvt. Ltd. (HMSI) today launched a new service initiative- Service on Wheels.
Honda Service on Wheels (SoW) initiative has been launched to boost last mile connectivity of Honda. Taking SOW to every village will be the highly popular Activa 110cc automatic scooter.
Advantages of SoW include:
- Genuine Honda parts and assured quality service for customer satisfaction
- SoW technicians are trained, skilled and professional
Present at the launch of this last mile customer service initiative were Mr. Keita Muramatsu (President & CEO, HMSI) Mr. Takashi Senda (Director – Central Region, HMSI), Mr. P. Rajagopi (Regional Head – Central Region, HMSI) and Mr. Shivprakash Hiremath (Regional Manager – Customer service, HMSI)
Elaborating on this customer satisfaction initiative, Mr. Keita Muramatsu – President & CEO, HMSI said, “I am happy to announce the all India launch of “Service On Wheels”. With SoW, we are empowering every 2Wheeler customer of Honda, from a professional to even a housewife to experience Honda’s trusted quality service. This would help us further strengthen the trust of our customer in Honda.”