General Motors India has announced Chevrolet Complete Care, a comprehensive approach to Customer Experience seeking to deliver a satisfying and valuable vehicle ownership experience for all new and existing customers. The Chevrolet Complete Care programme has various components including the Chevrolet Promise providing assured low cost of maintenance, Chevrolet Warranty, Chevrolet U-First and Free 24/7 Roadside Assistance.
In addition to the standard warranty of 1,00,000 kilometers/3 years, customers can also extend the total warranty of their vehicles up to 150,000 kilometers/5 years at a nominal cost under Chevrolet Warranty. Under the Chevrolet U-First initiative, women customers will be provided free pick up and drop off of their Chevrolet cars for service, by the Chevrolet Authorised Workshop. A 24×7 Roadside Assistance Program is also provided free for 3 years with all new purchases.
GM India has also developed digital applications such as the Chevrolet Service Estimator Online tool available on the Chevrolet India website, which helps calculate periodic service costs, and the MyChevroletIndia mobile application, which helps locate and contact the nearest authorized Chevrolet service station.