Indian engineering conglomerates, Escorts Limited, has joined hands with Cognizant in order to modernize its technology landscape and achieve the company’s vision of digitally transforming its businesses to deliver innovative products, provide superior customer experience, and drive growth. This multi-year, multi-million dollar engagement spans all of Escort’s businesses, including agri-machinery, material handling and construction equipment, railway equipment and auto components.
Cognizant will enable Escorts to improve control and collaboration across its value chain by mobile-enabling its workforce and integrating multiple systems used by vendors, sales partners, and customers. This will help Escorts continuously improve product quality and offer a broad range of customized, configurable, and value-added products and services, strengthening existing customer relationships and building new ones.
Cognizant will set up a Transformation Office to help Escorts embrace adaptive production lines and demand-based manufacturing practices, and develop new digital capabilities in areas such as mobility, analytics, cloud, telematics, and machine-to-machine communication. Complementing traditional channels with new digital ones, Escorts will be able to better align manufacturing and business strategies, and expand into newer geographies.
By enabling connected worksites, remote product monitoring and diagnostics, and platform-based governance, Escorts will be able to harness and analyze real-time data from multiple sources for improved customer insight, decision-making, and productivity.