Eicher Polaris has commenced ‘Multix 24X7 Support’ a road assistance program for Multix’s consumers. The program will offer Multix consumers speedy and hassle free service in the event of a breakdown at any time and at any place. Under the ’24X7 Support’ program, customers will be covered for free under the warranty timeline of one year.
Consumers can access the service through a nationalized toll-free number (1800 – 208 – 3775 ) providing on – site assistance. ‘Multix 24X7 Support’ will be available in 3,500 locations spread across the country. The authorised service providers are well equipped in terms of tools, trained manpower, parts and vehicles to attend to repairs on site and will attend to customers and tow the vehicle to the nearest workshop in the event of a breakdown.
The ‘Multix 24X7 Support’ programme covers services such as:
- Wheel change through spare wheel
- Arrangement of fuel
- Opening the vehicle in the event of a key lock-out
- Rectifying electrical problems related to the battery and fuse
- On-spot repairs for complaints that can be attended to on site
- Car to Multix towing or winching and towing
The Multix 24×7 Support programme will be automatically available to all new Multix purchased including existing Multix customers. Roadside Assistance services have been made popular by premium auto makers in the country and Multix is the latest to join.