Simple Energy has collaboratively joined forces with ReadyAssist, a prominent vehicle assistance company in India. This strategic partnership ensures that customers of Simple Energy will now have access to its aftersales service support provided by ReadyAssist. Furthermore, this round-the-clock assistance is geared towards the improvement of the overall customer experience and satisfaction.
Role of ReadyAssist’s proprietary technology platform
With the valuable assistance of ReadyAssist, Simple Energy is gearing up to elevate its customer experience to new heights. However, this enhanced support will be available around the clock across the nation. It will offer benefits to both the present and the upcoming models of Simple Energy. With this collaboration, customers will enjoy a seamless integration with ReadyAssist’s advanced technology platform.
Meanwhile, this platform features a user-friendly real-time interface within their app, simplifying the process of seeking assistance whenever it’s needed. The comprehensive array of roadside assistance services will be at the disposal of customers. With this, Simple Energy ensures a smoother and more reliable journey.
Upcoming Simple Energy Scooters
In the upcoming quarter, Simple Energy has exciting plans to introduce two new electric scooters to the market. Positioned below the recently unveiled One model, these upcoming scooters are expected to offer even more options to consumers. It is expected that these electric scooters will come with an attractive price point to shake up the segment.
However, it seems likely that these scooters will be developed based on the platform of the successful Simple One. While specific details about these new products are currently unavailable, the company aims to launch them with smaller battery capacities and fewer features. This approach enables Simple Energy to reach a wider audience of the Indian market, fulfilling their various preferences and needs.
Official Statement
Mr. Vimal Singh SV, Founder & CEO, ReadyAssist states, “By joining hands with Simple Energy, we are positive that we will make major strides in the EV industry. This partnership will focus heavily on offering roadside assistance services to Simple Energy customers but also undertake the due diligence to ensure value-added post-sales customer support. ReadyAssist’s support to Simple Energy will be a beacon of stellar EV partnership that will be earmarked by a robust and strong service network present across the country, backed by speedy and quality assistance”.
Mr. Shreshth Mishra, Co-founder, of Simple Energy further adds, “We take our initiative of #FutureOfMobility very seriously and understand that our journey does not end with our customers purchasing our vehicle. We are poised towards building the next-generation electric scooter and want to ensure a seamless customer experience in all stages of the customer purchase experience. We are confident that by joining hands with ReadyAssist, we will positively impact the industry and our customers’ hearts and minds”.