General Motors India has undertaken a voluntary product recall for the Chevrolet Cruze sedan. A few units have experienced loss of ignition or engine stall at low vehicle speeds. The recall affects Chevrolet Cruze vehicles manufactured between model years 2009-2011.
According to the brand, the inspection and recommended repairs or replacement will take about one hour. Owners of the affected owners will be asked to take their vehicles to their nearest authorized service centre for inspection. The company is said to be working closely with its service network to make the entire inspection and correction exercise a smooth experience. The affected vehicles will be repaired free of charge across service centres in India.
Speaking on the occasion, Markus Sternberg, Vice President, After-sales, General Motors India, said, “We are committed to putting our customers at the centre of everything we do and providing safe, high-quality vehicles. If we foresee a potential issue, we ensure that it is corrected as soon as possible, as part of our complete commitment to customer satisfaction. This is a voluntary recall and, as far as we are aware, does not affect the safety of the vehicle but we want to make sure that our customers experience the right performance from their vehicles.”