VIDEO : Audi Unveils their ART Robot; Promises to improve Dealership Repair Jobs

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Added in: Audi

Audi has announced plans to commence the use of an advanced communications robot to help dealership technicians quickly diagnose and troubleshoot problems while servicing a vehicle.

Christened as ART, for Audi Robotic Telepresence, the robot will provide dealership technicians with a virtual link to service experts at Audi of America. Audi says this will enable them to “inspect and help service vehicles as if they were standing alongside the local dealer technicians.”

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The innovative Audi Robotic Telepresence (ART) provides a one-on-one virtual link that connects dealers across the country with expert technicians at Audi of America. This telepresence allows those technicians to inspect and help service vehicles as if they were standing alongside the local dealer technicians.

Here is the video :

 

According to Audi of America General Manager of Technical Support, Brian Stockton, “ART was designed with both Audi technicians and consumers in mind. The device will give local service technicians valuable one-on-one interaction with their counterparts at Audi of America, which will not only benefit the speed and depth of service at the dealer level, but create an improved ownership experience for the customer in general.”

ART is being tested via a pilot program at the following Audi dealers:

– Audi Minneapolis – MN
– Audi Nashua – NH
– Audi North Houston – TX
– Audi North Scottsdale – AZ
– Audi Pembroke Pines – FL
– Audi Rochester Hills – MI
– Audi Tysons Corner – VA
– Barrier Audi – WA
– Beechmont Audi – OH
– Danbury Audi – CT
– New Country Audi – CT
– Paul Miller Audi – NJ
– Prestige Audi – CO
– Rusnak Audi – CA
– Santa Monica Audi – CA
– Stevens Creek Audi – CA
– The Audi Exchange – IL
– The Collection Audi – FL

Audi expects to have ART robots in 100 dealerships across the United States. 18 of them mentioned above already have the robot as part of a pilot program.

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