EasyCabs, one of the leading radio taxi service providers, today announced the launch of 24 X 7, 100% service assurance guarantee across 4 cities – New Delhi, Mumbai, Bangalore and Hyderabad.
EasyCabs has launched this campaign to diligently improvise the anguish of customers of booked cabs not arriving.
With its well integrated GPRS tracking, advanced networking system and competent management expertise, EasyCabs has the credit of servicing 15,000 customers every day. EasyCabs with a fleet strength of 2500 across these cities, guarantees the delivery of service else a free ride to the customer.
Commenting on the momentous occasion Mr. Rajiv Vij, CEO & MD, Carzonrent (I) Ltd said, “Carzonrent is always been known for its customer centric approach and innovative initiatives. This approach will mitigate the issue of cab delivery in our approx. 6 million valued customers and will enhance their trust. We have well-built technology infrastructure which permits to preciously administer the flow of our large fleet size. We guarantee 100 % service delivery assurance else a free ride will be provided. But at the same time we are convinced, the customers will never have to face cancellation trouble; an honored commitment from Carzonrent for its EasyCabs service.”
EasyCabs ensures if it fails to serve the accepted booking, customer will be eligible for a free ride upto Rs. 500. To avail this benefit the customer must book the cab for >10 Km and at least 1 hour in advance.