Audi announced excellent performance of the teams representing Audi India at the recently concluded World championship of the Audi Twin Cup 2016. The Audi Twin Cup world championship was held in Portugal’s Algarve region this year. A total of 71 teams from 36 countries had qualified this year in their national competitions for the final of the After Sales World Championship. In the two-day final round, participants demonstrated their skills in diagnostics and repairs as well as in customer treatment.
In the Technology Category, the Audi India team comprising of members from Audi Gurgaon, Audi Ludhiana and Audi Mumbai South secured 4th Rank while in the service category, the team comprising of members from Audi Chandigarh, Audi Kochi and Audi Mumbai West achieved 8th rank. In the twin category of technology and service, these teams scored 8th rank overall.
In 2016, the Audi Twin Cup took place for the twenty first time. The competition’s international final involves theoretical and practical exams that simulate typical work situations in the daily operation of a dealership.
Competing teams can only achieve good results through optimal cooperation between service technicians in the workshop and service advisors interacting with the customer. Following the winners from Russia, the second-place team from Germany carried out these tasks most successfully. The service technicians and advisors from China followed in the third place.