Volkswagen India is making significant strides in expanding its reach and enhancing customer experience. Now, the company has inaugurated eight new touchpoints in just eight days, expanding its sales and service network in India. This rapid expansion focuses on strengthening the brand’s presence in key states like Karnataka, Kerala, Punjab, and Tamil Nadu.
It reflects the brand’s commitment towards making its German-engineered products and services more accessible to a wider customer base. Volkswagen aims to bring its world-class offerings closer to customers, ensuring convenience and satisfaction at every touchpoint.
Location of new Volkswagen touchpoints
Volkswagen India has expanded its network by inaugurating dealerships in key states like Karnataka, Kerala, Punjab, and Tamil Nadu. The new dealerships are opened across the cities like Belagavi, Davanagere, and Vijayapura in Karnataka and Coimbatore and Thoothukudi in Tamil Nadu. Meanwhile, the other dealerships and service stations are in the cities such as Kodungallur in Kerala; and Mohali and Pathankot in Punjab. The brand has aimed to offer a combination of services such as sales, pre-owned cars (Das WeltAuto.) and after-sales service.
The functionality of Volkswagen touchpoints
The recently inaugurated touchpoints are managed by a dedicated and proficient team of sales and service professionals. These sales touchpoints proudly display Volkswagen’s safest product portfolio, featuring highly acclaimed 5-star GNCAP-rated vehicles like Volkswagen Virtus and Taigun. Moreover, the dealerships will also showcase the brand’s flagship SUV, the Volkswagen Tiguan. Additionally, customers can enjoy the convenience of multi-brand buying, selling, exchanging, and upgrading options through Volkswagen India’s pre-owned car business.
The service touchpoints ensure a hassle-free ownership experience by catering to all maintenance and repair needs of Volkswagen customers. Moreover, these touchpoints are committed to delivering top-notch service and support to ensure customer satisfaction at every step.
Official Statement
Commenting on the inauguration of the eight new touchpoints, Mr Ashish Gupta, Brand Director, Volkswagen Passenger Cars India, said, “India’s rapid economic growth has created an appetite for premium vehicles in regions beyond the big cities. This development, in turn, is driving demand for our cars among an increasingly diverse customer base across the country. Our concerted push to expand our network will help us meet this demand and bring the Brand’s portfolio of German-engineered products closer to more customers in India than ever before. At the same time, we understand that a well-rounded ownership experience is incomplete without robust after-sales services. Hence, our enduring commitment to providing our customers with an unparalleled level of convenience and satisfaction throughout their ownership journey will help us forge a long-lasting relationship with them. Through these new touchpoints, we look forward to welcoming more customers into the Volkswagen family and providing them with an unmatched ownership experience that is seamless, fulfilling, and truly exceptional.”