Audi India has unveiled a game-changing 10-year Roadside Assistance program, effective from October 1, 2023. This program marks a new pinnacle in customer-centric service, reflecting Audi India’s unwavering commitment to its customers.
Mr. Balbir Singh Dhillon, Head of Audi India, stated, “At Audi India, we believe our relationship with customers extends beyond products and services. It’s about creating a seamless, hassle-free experience throughout ownership. Our complimentary 10-year Roadside Assistance sets new industry standards and enhances customer experience.”
Audi India RSA Coverage Highlights:
– 24/7 Assistance: Audi owners can now enjoy round-the-clock assistance, year-round.
– Nationwide Support: This program provides 100% coverage across India, ensuring help is always within reach.
– On-Site Solutions: Skilled technicians perform on-site repairs, deliver fuel, or provide spare keys.
– Travel and Accommodation: Audi India arranges travel or accommodations if your vehicle is incapacitated.
– Vehicle Safekeeping: Your Audi is stored and transported securely.
– Specially-Designed Towing: Audi India uses specialized towing platforms to minimize damage during transport.
Audi’s Premium Legacy
Audi, known for its excellence in the premium and luxury car segment, encompasses brands like Audi, Bentley, Lamborghini, and Ducati, with a global presence across 22 locations in 13 countries. In 2022, Audi Group delivered 1.61 million Audi vehicles, 15,174 Bentley vehicles, 9,233 Lamborghini vehicles, and 61,562 Ducati motorcycles, with a total revenue of €61.8 billion and an operating profit of €7.6 billion. With over 87,000 employees globally, Audi Group is dedicated to providing premium mobility services.
Our Thoughts
Audi India’s 10-Year Roadside Assistance program is a remarkable stride towards customer satisfaction, setting new industry benchmarks, and emphasizing their commitment to ‘Customer First.’