Nissan is back with its special customer service camp, ‘Happy with Nissan’. An initiative by the carmaker in order to improve customer’s confidence and satisfaction with their products and after sales services. In this nationwide campaign, Nissan’s after-sales service team meet customers face to face to understand their issues and find appropriate solutions. The campaign is all set to run between November 19th–28th, at 140 locations across 120 cities in India.
The event includes free vehicle check-ups, attractive discounts and more customer oriented activities. Their customer-focused communications not only resolves pending and immediate service-related issues, but also educate customers about the benefits of authorised Nissan service centres and the use of Nissan genuine spare parts and accessories. Nissan customers will also be entertained with various engagement activities for their families and can win Nissan Genuine Accessories, car care products, free-washing coupons as well as restaurant and movie vouchers.
On the occasion, Mr. Arun Malhotra, Managing Director, Nissan Motor India Pvt Ltd said that Nissan is very much encouraged by their rising service satisfaction index scores and wants to offer unmatched after sales service to their customers. In order to do so the Happy with Nissan campaign provides them with an opportunity to reach out to customers and give them effective solutions.