Zero Defects Toyota

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World’s largest and country’s seventh largest carmaker Toyota has retained the top slot in India for bringing out zero-defect vehicles. Quite an achievement we must say. What is even better is the fact that this has gone to Toyota India for the past two years. Very much surprising and welcomed. Welcomed because it is a matter of pride that we Indians are getting top notch services from a globally well established manufacturer and surprising it is if we keep in mind the quality glitches and the resulting recalls by the manufacturer that happened worldwide in the recent past.

However, all the recognition in India hasn’t made Toyota Kirloskar Motor Pvt Ltd lenient and ignore the issues. The Bangalore-based manufacturer is concerned about the strengthening of the Yen and other currencies against the Indian rupee. It sure needs to be concerned about it as Toyota India imports various vital components such as the engine and those related to transmissions. These alone consumed around Rs 180 crore of the auto major last financial year.

The Aichi based Japanese giant has more than 50 manufacturing plants across the world, including in developed and developing countries.
We are bullish about the quality of the Indian workforce, all we have to do is to create a right environment for them to work.” said Shekar Viswanathan, deputy managing director of the Indian subsidiary.

Right when, even industry leaders such as Maruti Suzuki are having to deal with work disruptions owing to strikes, Toyota is known to have shared a good relationship with its workforce for all the 13 years it has been here. And the workforce sure seems to be rewarding the manufacturer with decent work. Well done, Toyota India. Kudos!

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